Last Updated: 18 Oct 2025
(1) Who I Am
I, DW Rowlands, an individual, am the sole proprietor of DW Rowlands Solutions Solutions a sole proprietorship (eenmanszaak) registered in the Netherlands with KvK# 98198939 and VAT ID# NL005315317B98. In this Privacy and Cookie Policy and the associated Cookie Policy, first-person pronouns refer to myself, DW Rowlands Solutions, and the website operated under this name, dwrowlands.com.
This Privacy and Cookie Policy applies to dwrowlands.com (“the Website”). This policy applies to all visitors to the Website.
For data protection purposes, I am the data controller responsible for your personal information.
Contact Information:
DW Rowlands
c/o DW Rowlands Solutions
Breestraat 152
2311 CX Leiden
The Netherlands
Email: d.w.rowlands@gmail.com
Website: https://dwrowlands.com
(2) Information I Collect
Information You Provide Directly
I may collect personal information when you:
Contact Me: When you email me or contact me on LinkedIn, BlueSky, or by phone or phone messaging services, you may provide your name, email address, phone number, organization, and the content of your message. I use this information to respond to your inquiry and communicate with you.
Subscribe to Updates: If you sign up to receive newsletters, blog updates, or other communications, you provide your name and email address. I use this information to send you the communications you requested and may inform you about topics I believe may be of interest to you.
Register for Events: If you register for events or webinars I offer, you may provide your name, email address, organization, and phone number. I use this information to manage your registration, send event information, and communicate with you about the event.
Information Collected Automatically
When you visit the Website, I automatically collect certain information through cookies, web beacons, and similar technologies. Details and policies can be found in my Cookie Policy, which is incorporated as part of this policy.
(3) How I Use Your Information
I use your personal information for the following purposes:
- Communication: To respond to your inquiries, send requested information, and maintain our relationship
- Website Improvement: To understand how the Website is used and improve its functionality and content
- Legal Compliance: To comply with legal obligations and protect my legal rights
- Legitimate Interests: To operate and improve the Website, prevent fraud, and ensure security
I will only use your information for the purposes for which it was collected, unless I reasonably consider that I need to use it for another reason compatible with the original purpose.
(4) Legal Basis for Processing (GDPR)
Under GDPR, I process your personal information based on:
- Consent: When you agree to receive communications or accept cookies
- Legitimate Interests: To operate the Website, respond to inquiries, and improve services
- Legal Obligation: To comply with laws and regulations
- Contractual Necessity: To respond to service requests you initiate
(5) How I Share Your Information
I do not sell, rent, or trade your personal information. I may share your information only in the following limited circumstances:
Service Providers: I may use trusted third-party service providers to help operate the Website (such as web hosting, email delivery, or analytics services). These providers are contractually obligated to use your information only to provide services to me and must protect your data appropriately.
Legal Requirements: I may disclose your information if required by law, in response to legal process, to comply with law enforcement requests, or to protect my rights, property, or safety or that of others.
Business Transfers: In the unlikely event that my practice is sold, merged, or transferred, your information may be transferred as part of that transaction. Any acquirer would be required to honor this Privacy Policy.
With Your Consent: I may share your information with your explicit consent or at your direction.
(6) International Data Transfers
I recognize that some third-party services I use (particularly Google Analytics, social media platforms, and US-based hosting services) may transfer and process data outside the European Economic Area, including in the United States.
These services rely on appropriate safeguards such as:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions
- Other legally recognized transfer mechanisms
By using this Website, you acknowledge and accept these international transfers.
(7) Data Retention
I retain your personal information only as long as necessary for the purposes outlined in this policy:
- Contact Inquiries: Retained while our communication is ongoing and for a reasonable period afterward (typically 5 years) unless you request deletion
- Newsletter Subscriptions: Retained until you unsubscribe
- Analytics Data: Google Analytics retains data according to its retention settings (typically 14-26 months)
- Cookies: Retained according to their expiration dates (varies by cookie type)
I will delete or anonymize your information when it is no longer needed, unless I am required to retain it for legal, regulatory, or legitimate business purposes.
(8) Your Rights Under GDPR
You have the following rights regarding your personal information:
Right of Access: You can request a copy of the personal information I hold about you.
Right to Rectification: You can ask me to correct inaccurate or incomplete information.
Right to Erasure (“Right to be Forgotten”): You can request deletion of your personal information, subject to certain exceptions (such as legal obligations).
Right to Restriction of Processing: You can ask me to temporarily stop processing your information in certain circumstances.
Right to Data Portability: You can request your data in a structured, commonly used format to transfer to another service.
Right to Object: You can object to processing based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time (though this won’t affect processing that occurred before withdrawal).
Right to Lodge a Complaint: You can complain to your local data protection authority if you believe your rights have been violated.
How to Exercise Your Rights
To exercise any of these rights, please contact me at d.w.rowlands@gmail.com or use the contact details provided in Section 1.
I will respond to your request within one month, though this may be extended by two additional months for complex requests. I will inform you of any extension and the reasons for it. I may need to verify your identity before processing your request to protect your privacy and security.
(9) Security
I implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:
- Secure web hosting
- Encrypted data transmission (HTTPS/SSL)
- Regular security updates
- Access controls
However, no method of transmission over the internet or electronic storage is 100% secure. While I strive to protect your information, I cannot guarantee absolute security.
(10) Children’s Privacy
This Website is not intended for children under 18 years of age. I do not knowingly collect personal information from children. If I learn that I have collected information from a child under 18, I will delete it promptly.
If you are a parent or guardian and believe your child has provided personal information to me, please contact me at d.w.rowlands@gmail.com.
(11) External Links
The Website may contain links to other websites. This Privacy Policy does not apply to those external sites. I am not responsible for the privacy practices or content of third-party websites. I encourage you to review the privacy policies of any external sites you visit.
(12) Email Communications
Subscription Management: If you sign up for newsletters or updates, every automated email will include an unsubscribe link. Click it at any time to stop receiving communications. Once I receive your unsubscribe request, I will remove you from the mailing list promptly.
Transactional Emails: I may send you emails related to your specific inquiries or requests even if you’ve unsubscribed from marketing communications.
(13) Changes to This Policy
I may update this Privacy and Cookie Policy from time to time to reflect changes in my practices, legal requirements, or for other operational reasons.
When I make material changes, I will:
- Update the “Last Updated” date at the top of this policy
- Notify you by email if you’ve subscribed to communications (for significant changes)
Your continued use of the Website after changes become effective constitutes your acceptance of the revised policy.
I encourage you to review this policy periodically to stay informed about how I protect your information.
(14) Questions and Complaints
If you have questions, concerns, or complaints about this policy or my data practices, please contact me at d.w.rowlands@gmail.com. I will respond to your inquiry as promptly as possible and work with you to resolve any concerns.
EU Data Protection Authority: If you are not satisfied with my response or believe I have violated your privacy rights, you have the right to lodge a complaint with your local supervisory authority (Data Protection Authority) in your EU country of residence.